We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.
THIS POLICY COVERS:
Who we are
Why we value your privacy
How we collect information
What information we hold
Where we store your information
What we use your information for
Who’s responsible for your information at our company
Who has access to information about you
The steps we take to keep your information private
Changes to the policy
WHO WE ARE
WHY WE VALUE YOUR PRIVACY
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
HOW WE COLLECT INFORMATION
We may ask for contact information including your name, email address and phone number, so that we can reply to your enquiry.
We may ask for further contact information when you hire us or buy something from us.
Occasionally, we might receive your contact information from a third-party referral source or partner organisation. If we do, we protect it in exactly the same way as if you give it to us directly.
WHAT INFORMATION WE HOLD
When you contact us by email we collect your name, email address, phone number, the company you work for (if you’ve given us that), and the reason for your enquiry.
If you do business with us, we keep records of the invoices we send you and the payments you make.
All sales via our Shop and Etsy Marketplace are handled directly by Pixels.com and Etsy, respectively. They have their own Privacy Policies which are accessible by following the links on the web pages. We never have access to your credit card information.
WHERE WE STORE YOUR INFORMATION
When you contact us by email or through our website, we may store your information on a contacts spreadsheet.
WHAT WE USE YOUR INFORMATION FOR
We may occasionally use your contact information to send you details of our services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.
WHO’S RESPONSIBLE FOR YOUR INFORMATION AT OUR COMPANY
David Pringle is responsible for the security of your information. You can contact him by email at firstname.lastname@example.org or by phone on 07580 520 064 if you have any concerns about the information we store.
WHO HAS ACCESS TO INFORMATION ABOUT YOU
Only David Pringle has access to the contact information you provide to us.
THE STEPS WE TAKE TO KEEP YOUR INFORMATION PRIVATE
The devices we use are all protected by a secure password. These devices ask for authentication whenever they’re started or after five minutes of inactivity.
CHANGES TO THE POLICY
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.